?/* Button CSS da Framework SLDS */

.embeddedServiceSidebar dl,
.embeddedServiceSidebar fieldset,
.embeddedServiceSidebar h1,
.embeddedServiceSidebar h2,
.embeddedServiceSidebar h3,
.embeddedServiceSidebar h4,
.embeddedServiceSidebar h5,
.embeddedServiceSidebar h6,
.embeddedServiceSidebar ol,
.embeddedServiceSidebar p,
.embeddedServiceSidebar ul {
    margin: 0;
    padding: 0;
}

.embeddedServiceSidebar p,
.embeddedServiceSidebar span {
    /*font-size: 0.875rem;*/
    font-size: 14px;
}


.unseenMessageNotification {
    left: auto !important;
	right: 20px;
}

.headerAnnouncement {
    background-color: #EDEDEE !important;
}

.announcement {
    color: black !important;
}

a,
button {
    cursor: pointer;
}

.chasitor a,
button {
    color:#0000EE;
}

.slds-button--icon,
.slds-button--icon-border,
.slds-button--icon-border-filled,
.slds-button--icon-border-inverse,
.slds-button--icon-container,
.slds-button--icon-error,
.slds-button--icon-inverse,
.slds-button--icon-more,
.slds-button_icon,
.slds-button_icon-border,
.slds-button_icon-border-filled,
.slds-button_icon-border-inverse,
.slds-button_icon-container,
.slds-button_icon-error,
.slds-button_icon-inverse,
.slds-button_icon-more {
    line-height: 1;
    vertical-align: middle;
    -ms-flex-pack: center;
    -webkit-box-pack: center;
    justify-content: center;
    color: #706e6b;
    -ms-flex-negative: 0;
    flex-shrink: 0;
}

.slds-button {
    position: relative;
    display: -webkit-inline-box;
    display: -ms-inline-flexbox;
    display: inline-flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    padding: 0;
    background: transparent;
    background-clip: border-box;
    border: 1px solid transparent;
    border-radius: .25rem;
    line-height: 1.875rem;
    text-decoration: none;
    color: #821B4C;
    -webkit-appearance: none;
    white-space: normal;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
}

.slds-button--brand,
.slds-button_brand {
    padding-left: 1rem;
    padding-right: 1rem;
    text-align: center;
    vertical-align: middle;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    border: 1px solid #dddbda;
    -webkit-transition: border .15s linear;
    -o-transition: border .15s linear;
    transition: border .15s linear;
    background-color: #821B4C;
    /*border-color: #821B4C;*/
    color: #fff;
}

.slds-button--brand:focus,
.slds-button--brand:hover,
.slds-button_brand:focus,
.slds-button_brand:hover {
    background-color: #005fb2;
    border-color: #005fb2;
    color: #fff;
}

.embeddedServiceSidebarButton.dialog-button-0{
    background-color: #821B4C !important;
    border-color: #821B4C !important;
}
.embeddedServiceSidebarButton.endChatButton{
    background-color: #821B4C !important;
    border-color: #821B4C !important;
}

/* Modal CSS da Framework SLDS */

.slds-modal {
    opacity: 0;
    visibility: hidden;
    -webkit-transition: opacity .1s linear, -webkit-transform .1s linear;
    transition: opacity .1s linear, -webkit-transform .1s linear;
    -o-transition: transform .1s linear, opacity .1s linear;
    transition: transform .1s linear, opacity .1s linear;
    transition: transform .1s linear, opacity .1s linear, -webkit-transform .1s linear;
    position: fixed;
    top: 0;
    right: 0;
    bottom: 0;
    left: 0;
    z-index: 9001;
}

.slds-fade-in-open {
    opacity: 1;
    visibility: visible;
    -webkit-transition: opacity .1s linear;
    -o-transition: opacity .1s linear;
    transition: opacity .1s linear;
}

.slds-modal__container {
    position: relative;
    -webkit-transform: translate(0, 0);
    -ms-transform: translate(0, 0);
    transform: translate(0, 0);
    -webkit-transition: opacity .1s linear, -webkit-transform .1s linear;
    transition: opacity .1s linear, -webkit-transform .1s linear;
    -o-transition: transform .1s linear, opacity .1s linear;
    transition: transform .1s linear, opacity .1s linear;
    transition: transform .1s linear, opacity .1s linear, -webkit-transform .1s linear;
    display: -ms-flexbox;
    display: -webkit-box;
    display: flex;
    -ms-flex-direction: column;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
    flex-direction: column;
    -ms-flex-pack: center;
    -webkit-box-pack: center;
    justify-content: center;
    margin: 0 2rem;
    height: 100%;
    padding: 3rem 0;
    border-radius: .25rem;
}

@media (min-width: 48em) {
    .slds-modal__container {
        margin: 0 auto;
        width: 50%;
        max-width: 40rem;
        min-width: 20rem;
    }

}

.slds-modal__content,
.slds-modal__header {
    background: #fff;
}

.slds-modal__footer,
.slds-modal__header {
    -ms-flex-negative: 0;
    flex-shrink: 0;
}

.slds-modal__header {
    position: relative;
    border-top-right-radius: .25rem;
    border-top-left-radius: .25rem;
    border-bottom: 2px solid #dddbda;
    padding: 1rem;
    text-align: center;
}

/* COMMENTATI PER RISOLVERE PROBLEMA ICONE SUMMER '20 */
/*.slds-modal__close {
    width: 2rem;
    height: 2rem;
    position: absolute;
    top: -2.5rem;
    right: -.5rem;
}

.slds-icon__container,
.slds-icon_container {
    display: inline-block;
    border-radius: .25rem;
    line-height: 1;
}

.slds-icon {
    width: 2rem;
    height: 2rem;
    fill: #fff;
}

.slds-icon--small,
.slds-icon_small {
    width: 1.5rem;
    height: 1.5rem;
    line-height: 1;
}*/

/* fine commentati per problema icone summer '20*/

.slds-assistive-text {
    position: absolute !important;
    margin: -1px !important;
    border: 0 !important;
    padding: 0 !important;
    width: 1px !important;
    height: 1px !important;
    overflow: hidden !important;
    clip: rect(0 0 0 0) !important;
    text-transform: none !important;
    white-space: nowrap !important;
}

.slds-modal__content {
    overflow: hidden;
    overflow-y: auto;
}

.slds-hyphenate {
    overflow-wrap: break-word;
    word-wrap: break-word;
    -webkit-hyphens: auto;
    -ms-hyphens: auto;
    hyphens: auto;
}

.slds-text-heading--medium,
.slds-text-heading_medium {
    font-weight: 300;
    font-size: 1.25rem;
    line-height: 1.25;
}

.slds-rich-text-editor__output,
.slds-rich-text-editor__textarea {
    line-height: 1.5;
    overflow-wrap: break-word;
    word-wrap: break-word;
    -webkit-hyphens: manual;
    -ms-hyphens: manual;
    hyphens: manual;
}

/* Custom CSS per Lotteria */

.embeddedServiceLiveAgentStateChatMessage li {
    display: list-item !important;
    list-style-type: circle !important;
    list-style-position: inside !important;
}

.forceCommunityEmbeddedServiceHelpButton,
.embeddedServiceHelpButton .helpButton {
    height: 42px !important;
    bottom: 0 !important;
    display: -webkit-box !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -webkit-box-align: center !important;
    -ms-flex-align: center !important;
    align-items: center !important;
}

.embeddedServiceHelpButton .helpButton {
    width: auto !important;
}

.embeddedServiceHelpButton .helpButton .uiButton {
    font-size: 0.875rem !important;
}

.embeddedServiceSidebar.layout-docked .dockableContainer,
.forceCommunityEmbeddedServiceHelpButton .flatButton,
.embeddedServiceSidebarMinimizedDefaultUI,
.embeddedServiceHelpButton .helpButton .uiButton {
    /*width: 25vw !important;
    max-width: 25vw !important;*/
    border-radius: 0 !important;
    width: 32vw !important;
    /*height: 26vw !important;*/
}

.embeddedServiceSidebar.layout-docked .dockableContainer {
    -webkit-box-shadow: none !important;
    box-shadow: none !important;
}

.embeddedServiceSidebar .sidebarBody {
    /*border-left: 1px solid #ddd !important;
    border-right: 1px solid #ddd !important;*/
    background-color: white !important;
}

.embeddedServiceSidebar .sidebarBody:after {
    content: '';
    position: absolute;
    top: 0;
    right: 0;
    height: 100%;
    width: 1px;
    background: #888888;
    z-index: 99;
}

.embeddedServiceSidebar .sidebarBody:before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    height: 100%;
    width: 1px;
    background: #888888;
    z-index: 99;
}

.embeddedServiceSidebarMinimizedDefaultUI,
.embeddedServiceHelpButton .helpButton .uiButton {
    border: none !important;
    height: 42px !important;
    display: -webkit-box !important;
    display: -ms-flexbox !important;
    display: flex !important;
    padding: 0 12px !important;
}

.embeddedServiceSidebar.sidebarMaximized.layout-docked .minimizedContainer,
.embeddedServiceSidebar.sidebarMinimized.layout-docked .dockableContainer {
    display: none !important;
}



.forceCommunityEmbeddedServiceHelpButton .flatButton {
    font-size: 0.875rem !important;
    text-transform: initial !important;
    line-height: 1.2 !important;
    -webkit-box-align: center !important;
    -ms-flex-align: center !important;
    align-items: center !important;
    padding: 0 !important;
    height: 42px !important;
    background-color: #06c !important;
    align-items: center !important;
}

.forceCommunityEmbeddedServiceHelpButton .flatButton:hover {
    background-color: #0059b3 !important;
}

.embeddedServiceSidebarMinimizedDefaultUI,
.embeddedServiceSidebarHeader,
.embeddedServiceSidebarExtendedHeader,
.embeddedServiceHelpButton .helpButton .uiButton {
    background-color: #06c !important;
    -webkit-box-shadow: none !important;
    box-shadow: none !important;
}

.embeddedServiceHelpButton .helpButton .uiButton {
    font-size: 0.875rem;
}

.forceCommunityEmbeddedServiceHelpButton .flatButton:after {
    content: '+';
    padding-right: 18px;
    font-size: 1.25rem;
    margin-left: auto;
}

.forceCommunityEmbeddedServiceHelpButton .flatButton .helpButtonLabel {
    -webkit-box-flex: 0 !important;
    -ms-flex-positive: 0 !important;
    flex-grow: 0 !important;
    -ms-flex-item-align: center !important;
    -ms-grid-row-align: center !important;
    align-self: center !important;
    font-weight: 400 !important;
}

.embeddedServiceHelpButton .uiButton .helpButtonLabel {
    -webkit-box-pack: start !important;
    -ms-flex-pack: start !important;
    justify-content: flex-start !important;
}



@media (max-width: 979px) and (min-width: 768px) {

    .embeddedServiceSidebar.layout-docked .dockableContainer,
    .forceCommunityEmbeddedServiceHelpButton .flatButton,
    .embeddedServiceSidebarMinimizedDefaultUI,
    .embeddedServiceHelpButton .helpButton .uiButton {
        width: 45vw !important;
        max-width: 45vw !important;
    }
}

@media (max-width: 767px) {

    .embeddedServiceSidebar.layout-docked .dockableContainer,
    .forceCommunityEmbeddedServiceHelpButton .flatButton,
    .embeddedServiceSidebarMinimizedDefaultUI,
    .embeddedServiceHelpButton .helpButton .uiButton {
        width: 100vw !important;
        max-width: 100vw !important;
        left: 0 !important;
        right: 0 !important;
    }

    /*.embeddedServiceHelpButton .helpButton {
        left: 0 !important;
        right: 0 !important;
    }*/

    .embeddedServiceLiveAgentStateChatInputFooter .chasitorText {
        font-size: 1rem !important;
    }
}

.embeddedServiceSidebarHeader {
    border-radius: 0 !important;
}

.forceCommunityEmbeddedServiceHelpButton .help {
    margin: 0 !important;
    -webkit-box-align: center !important;
    -ms-flex-align: center !important;
    align-items: center !important;
    padding-left: 12px !important;
}

.forceCommunityEmbeddedServiceHelpButton .help svg {
    width: 15px !important;
    height: auto !important;
}

.embeddedServiceSidebarHeader .shortHeader,
.embeddedServiceSidebarHeader .shortHeaderContent,
.embeddedServiceSidebar.layout-docked .dockableContainer {
    border-radius: 0 !important;
}

.embeddedServiceSidebarMinimizedDefaultUI .messageContent {
    -webkit-box-pack: start !important;
    -ms-flex-pack: start !important;
    justify-content: flex-start !important;
}

.embeddedServiceSidebarMinimizedDefaultUI .content {
    padding: 0 !important;
    width: 100% !important;
}

.embeddedServiceSidebarMinimizedDefaultUI .content:after,
.embeddedServiceHelpButton .uiButton:after {
    content: '+';
    padding-right: 2px;
    font-size: 1.25rem;
    margin-left: auto;
}

.embeddedServiceSidebarMinimizedDefaultUI.minimizedContainer:focus {
    text-decoration: none !important;
}

.embeddedServiceLiveAgentStateChatHeader .content {
    display: none !important;
    height: 0 !important;
}

/* PER GESTIONE TIMEOUT */
.embeddedServiceLiveAgentStateChatHeader.alert .content {
    display: flex !important;
    height: auto !important;
    padding: 20px !important;
}
/***********************/

.embeddedServiceSidebarHeader .headerChevron,
.embeddedServiceSidebarHeader .headerChevron:after {
    display: none !important;
    content: none !important;
}

.embeddedServiceSidebarHeader .headerButton {
    pointer-events: none !important;
}

.embeddedServiceSidebarHeader .headerButton:focus:before,
.embeddedServiceSidebarHeader .headerButton:hover:before {
    content: none !important;
}

.embeddedServiceSidebarHeader .headerButton:after {
    content: none !important;
}

.embeddedServiceSidebarHeader .headerText {
    -webkit-box-ordinal-group: 2 !important;
    -ms-flex-order: 1 !important;
    order: 1 !important;
    -webkit-box-pack: start !important;
    -ms-flex-pack: start !important;
    justify-content: flex-start !important;
    margin-left: 12px !important;
    font-size: 0.875rem !important;
    font-weight: 400 !important;
    border: 0;
}

.embeddedServiceSidebarMinimizedDefaultUI .messageContent {
    margin-left: 12px !important;
}

.embeddedServiceSidebarHeader .minimizeButton {
    -webkit-box-ordinal-group: 3 !important;
    -ms-flex-order: 2 !important;
    order: 2 !important;
}

.embeddedServiceSidebarHeader .closeButton {
    -webkit-box-ordinal-group: 4 !important;
    -ms-flex-order: 3 !important;
    order: 3 !important;
}

.shortHeaderContent .minimize.embeddedServiceIcon svg,
.helpButton.embeddedServiceSidebarMinimizedDefaultUI .content .messageContent .embeddedServiceIcon {
    display: none !important;
}

.shortHeaderContent .minimize.embeddedServiceIcon:after {
    content: '-';
    font-size: 2.25rem;
    color: white;
    position: absolute;
    top: 5px;
    left: 0;
}

.embeddedServiceLiveAgentStateChat .messageArea:focus {
    border: none !important;
}

.embeddedServiceSidebarHeader .headerItem:focus:before,
.embeddedServiceSidebarHeader .headerItem:hover:before,
.embeddedServiceSidebarHeader .headerItem:focus:after {
    content: none !important;
}

.embeddedServiceSidebarHeader .closeButton,
.embeddedServiceSidebarHeader .minimizeButton {
    padding: 0 !important;
}

.embeddedServiceSidebarHeader .shortHeaderContent {
    padding-right: 12px !important;
    padding-left: 12px !important;
}

.embeddedServiceSidebarHeader .minimizeButton {
    padding-right: 12px !important;
}

/*per componente custom header*/
/*.embedded-chat-logo,*/
.embeddedServiceSidebarHeader .shortHeaderContent:before,
.embeddedServiceSidebarMinimizedDefaultUI:before {
    content: '';
    background: url(../img/Bot_SenzaOmbra.svg) center center no-repeat;
    width: 14px;
    height: 14px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-item-align: center;
    align-self: center;
    background-size: contain;
}


/*.embeddedServiceLiveAgentStateChat .chasitorInputWrapper:before {
    content: '';
    background: url(https://sogei--dev1--c.visualforce.com/resource/1570456739000/sendIcon) center center no-repeat;
    width: 18px;
    height: 18px;
    position: absolute;
    right: 12px;
    display: flex;
    top: 50%;
    transform: translateY(-50%);
    z-index: 30;
    background-size: contain;.embeddedServiceSidebarButton .label,
.embeddedServiceSidebarButton:disabled .label,
.embeddedServiceSidebarDialogState .dialogButton,
.embeddedServiceLiveAgentStateChat .endChatContainer .endChatButton {
    text-decoration: none!important;
}
}*/

.embeddedServiceIcon.x-small.help:before,
.embeddedServiceHelpButton .embeddedServiceIcon::before {
    content: '' !important;
    background: url(../img/Bot_SenzaOmbra.svg) center center no-repeat;
    width: 14px;
    height: 14px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-item-align: center;
    align-self: center;
    background-size: contain;
}

.embeddedServiceIcon.x-small.help svg {
    display: none;
}

.embeddedServiceLiveAgentStateChatInputFooter.chasitorInputWrapper {
    background: #ffffff !important;
    border-top: 1px solid #ddd !important;
}

.embeddedServiceLiveAgentStateChatInputFooter .footerMenuWrapper .footer-menu .slds-dropdown-trigger {
    height: 100% !important;
    display: -webkit-box !important;
    display: -ms-flexbox !important;
    display: flex !important;
    -webkit-box-align: center !important;
    -ms-flex-align: center !important;
    align-items: center !important;
}

.embeddedServiceLiveAgentStateChatInputFooter .footerMenuWrapper .footer-menu .slds-button {
    -webkit-transform: none !important;
    -ms-transform: none !important;
    transform: none !important;
}

/*.uiInput.uiInputTextArea {
    max-width: calc(100% - 30px) !important;
}*/

.embeddedServiceSidebar li.wrapper.chatMessage {
    padding: 10px 18px;
}

.embeddedServiceLiveAgentStateChat .messageArea {
    background-color: #fff !important;
}

.embeddedServiceSidebar .chatContent .agent {
    /*border: none !important;*/
    border-radius: 5px !important;
    padding: 15px 10px 15px 37px !important;
    margin-left: 15px !important;
    max-width: 100% !important;
    float: none !important;
    background: #eee !important;
}

.embeddedServiceSidebar .chatContent .agent .slds-rich-text-editor__output span,
.embeddedServiceSidebar .chatContent .agent .slds-rich-text-editor__output p {
    /*font-size: 0.875rem !important;
    color: #333 !important;*/
    color: #313840;
    font-family: "Titillium Web", Times, serif !important;
    font-size: 14px;
}

.embeddedServiceSidebar .chatContent .chasitor {
    border-radius: 24px !important;
    padding: 15px 50px 15px 10px !important;
    margin-left: 0 !important;
    max-width: 100% !important;
    float: none !important;
    background: #ffffff00 !important;
    /*color: black !important;*/
    color: #313840 !important;
    font-family: "Titillium Web", Times, serif !important;
    font-size: 14px !important;
    /*font-weight: bold;*/
    text-align: right !important;
}

.embeddedServiceLiveAgentStateChatAvatar {
    display: none !important;
}

.embeddedServiceLiveAgentStateChatItem .isCommunitiesContext {
    bottom: auto !important;
    top: 0 !important;
    left: 10px !important;
    width: 40px !important;
    height: 40px !important;
    border-radius: 50% !important;
    border: 1px solid #707070 !important;
    margin: 0 !important;
}

.embeddedServiceLiveAgentStateChatItem.withTimestamp .avatar {
    margin: 0 !important;
}

.embeddedServiceLiveAgentStateChatItem .isCommunitiesContext .avatar {
    width: 40px !important;
    height: 40px !important;
    border-radius: 50% !important;
    float: none !important;
    margin: 0 !important;
}

.embeddedServiceSidebar .chatMessage-avatar {
    width: 40px !important;
    height: 40px !important;
    border-radius: 50% !important;
    border: none;
    position: absolute;
    background-color: #fff;
    top: 15px;
    left: 12px;
}

.embeddedServiceLiveAgentStateChat .chatSessionStartTime {
    margin: 20px 20px 10px !important;
}

.embeddedServiceLiveAgentStateChatItem .isCommunitiesContext {
    display: none !important;
}

.embeddedServiceLiveAgentStateChatItem.chatMessage {
    overflow: initial !important;
}

.embeddedServiceLiveAgentStateChatItem .nameAndTimeContent {
    display: none !important;
}

.embeddedServiceSidebar .chasitor .chatMessage-avatar {
    left: auto;
    right: 12px;
}

.embeddedServiceLiveAgentStateChatMenuMessage .rich-menu {
    /*border-radius: 24px !important;*/
    background-color: #eee !important;
    width: auto !important;
}

.embeddedServiceSidebar ul.rich-menu-items li {
    border: none !important;
    border-radius: 0 !important;
}

.embeddedServiceSidebar ul.rich-menu-items li button {
    border-radius: 0 !important;
}

.embeddedServiceSidebar ul.rich-menu-items li {
    border-bottom: 3px solid #fff !important;
}

.embeddedServiceSidebar ul.rich-menu-items li:last-child {
    border-bottom: none !important;
}

.embeddedServiceLiveAgentStateChatMenuMessage .chatContent .rich-menu-item {
    color: #313840 !important;
    font-family: "Titillium Web", Times, serif !important;
    font-size: 14px;
    background: inherit !important;
}

.embeddedServiceLiveAgentStateChatMenuMessage .chatContent .rich-menu-item:hover,
.embeddedServiceLiveAgentStateChatMenuMessage .chatContent .rich-menu-item:active,
.embeddedServiceLiveAgentStateChatMenuMessage .chatContent .rich-menu-item:hover:active,
.embeddedServiceLiveAgentStateChatMenuMessage .chatContent .rich-menu-item:focus,
.embeddedServiceLiveAgentStateChatMenuMessage .chatContent .rich-menu-item:focus:hover {
    text-decoration: underline !important;
    color: #246eb7 !important;
    background: initial !important;
    opacity: 1 !important;
}

.embeddedServiceLiveAgentStateChatMenuMessage .rich-menu-itemOptionIsClicked {
    background-color: inherit !important;
}

.embeddedServiceSidebar .chatMessage .slds-modal.slds-fade-in-open .slds-modal__container {
    padding: 0 !important;
    width: 100% !important;
    margin: 0 !important;
    z-index: 999 !important;
}

.embeddedServiceSidebar .chatMessage .slds-modal__container .slds-modal__content {
    height: 100% !important;
    border-radius: 0 !important;
    -webkit-box-shadow: none !important;
    box-shadow: none !important;
    text-align: left !important;
    padding: 12px !important;
    font-size: 0.875rem;
}

.embeddedServiceSidebar .chatMessage header.slds-modal__header {
    border-radius: 0 !important;
    border-bottom: 2px solid #eee !important;
    padding: 3px !important;
    text-align: left !important;
}

.embeddedServiceSidebar .chatMessage header.slds-modal__header .slds-button {
    position: static !important;
}

.embeddedServiceSidebar .chatMessage header.slds-modal__header .slds-button svg {
    fill: #06c !important;
}

.embeddedServiceSidebar .chatMessage .slds-modal__container .slds-modal__content h2 {
    margin-bottom: 12px;
    border: 0;
}
.embeddedServiceLiveAgentStateChatItem.chatMessage button {
	font-size: 14px;
}
.embeddedServiceLiveAgentStateChatItem.chatMessage button:hover,
.embeddedServiceLiveAgentStateChatItem.chatMessage button:hover:focus,
.embeddedServiceLiveAgentStateChatItem.chatMessage button:hover span,
.embeddedServiceLiveAgentStateChatItem.chatMessage button:hover:focus span {
    color: inherit !important;
}

.embeddedServiceLiveAgentStateChatItem.chatMessage button:hover,
.embeddedServiceLiveAgentStateChatItem.chatMessage button:hover:focus {
    background: inherit !important;
    opacity: 1 !important;
}

.embeddedServiceSidebar .stateBody.embeddedServiceSidebarState {
    overflow-y: scroll;
}

.embeddedServiceSidebar #prechatContent {
    font-size: 0.875rem;
    text-align: left;
    padding: 12px;
    margin-top: 12px;
}

.embeddedServiceSidebar #prechatContent h2 {
    font-weight: 700;
}

.embeddedServiceSidebar #prechatContent .slds-form-element {
    margin-top: 10px;
}

.embeddedServiceSidebar .stateBody.embeddedServiceSidebarState {
    overflow-y: auto !important;
}

.embeddedServiceSidebarMinimizedDefaultUI.sidebarHeader {
    bottom: 0 !important;
}

@media (max-width: 767px) {

    .embeddedServiceSidebar #prechatContent .slds-radio_faux {
        padding-right: 20px !important;
        margin-right: 0 !important;
    }

    .embeddedServiceSidebar #prechatContent .slds-form-element__label {
        padding-left: 10px !important;
    }

    .embeddedServiceSidebar.layout-docked .dockableContainer {
        max-height: initial !important;
        height: 90% !important;
    }

}

.embeddedServiceSidebar #dialogTextBody .uiOutputRichText {
    display: none;
}

.slds-modal__container {
    min-width: auto !important;
}

.embeddedServiceLiveAgentStateWaitingHeader .content {
    display: none !important;
    height: 0 !important;
}

.embeddedServiceLiveAgentStateWaiting .waitingGreeting  {
    font-size: 1.125rem !important;
}

.embeddedServiceLiveAgentStateWaiting .waitingMessage   {
    font-size: 1rem !important;
}

.embeddedServiceSidebar .headerTextContent #headerTextLabel {
    display: none;
}

.embeddedServiceSidebar .headerTextContent:after {
    content: "Assistente Virtuale";
    font-family: "Titillium Web", sans-serif !important;
}

.embeddedServiceSidebar .minimizedText:after {
    content: 'Assistente Virtuale';
}

.embeddedServiceSidebar .minimizedText .message {
    display: none;
}

.embeddedServiceSidebar #prechatContent .slds-button {
    margin: 0 auto;
    display: block;
    margin-top: 20px;
    line-height: 2.1;
    font-size: 0.9375rem;
}

.embeddedServiceSidebar #prechatContent p {
    font-size: 0.875rem;
}

/*.embeddedServiceSidebar #prechatContent p,
.embeddedServiceSidebar #prechatContent h2 {
    font-style: italic;
}*/

.embeddedServiceSidebar .chatbot-avatar {
    background: url(../img/Bot_SenzaOmbra.svg) center center no-repeat;
    background-size: cover;
}

.embeddedServiceSidebar .user-avatar {
    background: url(../img/Chat_MiniUser.svg) center center no-repeat, -webkit-gradient(linear, left top, left bottom, from(rgba(255, 255, 255, 1)), to(rgba(255, 255, 255, 1)));
    background: url(../img/Chat_MiniUser.svg) center center no-repeat, -o-linear-gradient(rgba(255, 255, 255, 1), rgba(255, 255, 255, 1));
    background: url(../img/Chat_MiniUser.svg) center center no-repeat, linear-gradient(rgba(255, 255, 255, 1), rgba(255, 255, 255, 1));
    background-size: contain;
	top: 50%;
	margin-top: -20px;
}

.embeddedServiceSidebar .chatbot-avatar img,
.embeddedServiceSidebar .user-avatar img {
    display: none;
}

.embeddedServiceSidebarHeader {
    height: 175px !important;
}

/*.embeddedServiceSidebarHeader:after {
    content: "Benvenuto nel servizio di assistenza online per il progetto Falstaff";
    font-size: 12px;
    padding: 9px 12px 18px;
    text-align: left;
    color: #ffffff;
    border-top: 1px solid #ffffff;
    background: #06c;
    position: absolute;
    top: 95px;
    width: 100%;
    left: 0;
    right: 0;
    z-index: 3;
}*/

/*.embeddedServiceSidebarHeader:before {
    background: url(../img/Chat_MiniUser.svg) center center no-repeat, linear-gradient(rgba(40, 92, 131, 1), rgba(40, 92, 131, 1));
    background-size: 110px;
    background-position: center 5px;
    height: 53px;
    width: 100%;
    position: absolute;
    content: '';
    top: 43px;
    left: 0;
    right: 0;
    z-index: 2;
}*/

/*.embeddedServiceSidebar #prechatContent {
    padding-top: 70px !important;
}*/

.slds-modal {
    top: 52px !important;
}

.embeddedServiceSidebarMinimizedDefaultUI:not(.helpButton) .messageContent {
    -webkit-box-orient: horizontal !important;
    -webkit-box-direction: normal !important;
    -ms-flex-direction: row !important;
    flex-direction: row !important;
}

.embeddedServiceSidebarMinimizedDefaultUI:not(.helpButton) .minimizedText {
    width: auto !important;
}

.embeddedServiceSidebarMinimizedDefaultUI .minimizedText {
    -webkit-box-pack: start !important;
    -ms-flex-pack: start !important;
    justify-content: flex-start !important;
}

.embeddedServiceSidebarButton {
    font-size: 1rem;
}

.embeddedServiceSidebarButton .label,
.embeddedServiceSidebarButton:disabled .label {
    background-color: transparent !important;
}

.embeddedServiceSidebarButton .label,
.embeddedServiceSidebarButton:disabled .label,
.embeddedServiceSidebarDialogState .dialogButton,
.embeddedServiceLiveAgentStateChat .endChatContainer .endChatButton {
    text-decoration: none !important;
}

/* css custom per avatar rotondo */

.embeddedServiceHelpButton .uiButton .helpButtonLabel {
    display: none;
}

.embeddedServiceHelpButton .uiButton:after {
    content: none;
}

.embeddedServiceHelpButton .helpButton {
    height: 60px !important;
    width: 60px !important;
    -webkit-box-shadow: none !important;
    box-shadow: none !important;
    padding: 0 !important;
    background: none !important;
}

.sidebarHeader[embeddedService-chatHeader_chatHeader]{
    padding: 0px 14px 0px 0px  !important;
}

.embeddedServiceSidebarMinimizedDefaultUI,
.embeddedServiceHelpButton .helpButton .uiButton {
    height: 60px !important;
    padding: 0 !important;
}


.embeddedServiceHelpButton .helpButton {
    /*right: 4.6em !important;*/
	right: 70px !important;
    bottom: 35px !important;
}


.embeddedServiceHelpButton .embeddedServiceIcon {
    margin: 0 !important;
}

.embeddedServiceIcon.x-small.help:before,
.embeddedServiceHelpButton .embeddedServiceIcon::before {
    content: '' !important;
    background: url(../img/Bot_SenzaOmbra.svg) center center no-repeat !important;
    width: 60px !important;
    height: 60px !important;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-item-align: center;
    align-self: center;
    background-size: cover !important;
    border-radius: 50%;
    -webkit-box-shadow: 0 0 12px 0 rgba(0, 0, 0, 0.5) !important;
    box-shadow: 0 0 12px 0 rgba(0, 0, 0, 0.5) !important;
    /*border: 5px solid #ffffff;*/
    cursor: pointer;
}

.embeddedServiceHelpButton .uiButton .helpButtonLabel {
    display: none !important;
}

.embeddedServiceHelpButton .helpButton .uiButton {
    background: none !important;
}

.embeddedServiceHelpButton .helpButton .uiButton:before {
    background: none !important;
}

.embeddedServiceHelpButton .embeddedServiceIcon:hover,
.cAA_ChatMinimizedComponent:hover {
    -webkit-animation: zoomAvatar 2s 1 forwards;
    animation: zoomAvatar 2s 1 forwards;
	border-radius: 50% !important;
}

@keyframes zoomAvatar {
    0% {
		transform: scale(1);
    }

    100% {
		transform: scale(1.5);
    }
}


.load-animation {
    -webkit-animation: loadAvatar 3s infinite !important;
    animation: loadAvatar 3s infinite !important;
    border-radius: 50% !important;
}

.embeddedServiceHelpButton .helpButton .uiButton:focus {
    outline: none !important;
}

.cAA_ChatMinimizedComponent {
    height: 60px !important;
    width: 60px !important;
    min-width: auto !important;
    padding: 0 !important;
    /*right: 25px !important;
    bottom: 25px !important;*/
    right: 4.6em !important;
    bottom: 35px !important;
    border-radius: 50% !important;
    background: url(../img/Bot_SenzaOmbra.svg) center center no-repeat !important;
    background-size: cover !important;
    -webkit-box-shadow: 0 0 12px 0 rgba(0, 0, 0, 0.5) !important;
    box-shadow: 0 0 12px 0 rgba(0, 0, 0, 0.5) !important;
    /*border: 5px solid #ffffff;*/
    border: none !important;
    cursor: pointer;
    -webkit-box-sizing: content-box;
    box-sizing: content-box;
}

.embeddedServiceHelpButton .embeddedServiceIcon {
    display: inline-block !important;
}

.slds-button--brand,
.slds-button_brand,
.embeddedServiceSidebarButton.dialog-button-0,
.embeddedServiceSidebarButton.endChatButton {
    background-color: #821B4C !important;
    border-color: none !important;
    font-family: "Titillium Web" !important;
}

/*.uiButton.helpButtonEnabled:focus .embeddedServiceIcon {
    outline: 2px solid #FF8C00 !important;
}

.cChatMinimizedComponent.minimizedContainer:focus {
    outline: 2px solid #FF8C00 !important;
}*/

.cAA_ChatMinimizedComponent,
.embeddedServiceHelpButton .helpButton .uiButton .embeddedServiceIcon {
    overflow: visible !important;
}

.embeddedServiceSidebarHeader .headerItem.minimizeButton .minimize.embeddedServiceIcon {
    height: 13.5px;
    width: 16px;
    position: relative;
}

.embeddedServiceHelpButton .helpButton:focus,
.cAA_ChatMinimizedComponent.minimizedContainer:focus {
    outline: none !important;
}

.cAA_ChatMinimizedComponent.minimizedContainer:focus:after {
    outline: none !important;
    border: 2px solid #FF8C00 !important;
    border-radius: 50%;
    content: '';
    position: absolute;
    top: -5px;
    left: -5px;
    right: -5px;
    bottom: -5px;
}

/*.embeddedServiceHelpButton .helpButton .uiButton:focus .embeddedServiceIcon {
    outline: none !important;
    border: 2px solid #FF8C00 !important;
    border-radius: 50%;
    -webkit-transform: translate3d(-2px, -2px, 0);
    transform: translate3d(-2px, -2px, 0);
}*/

.embeddedServiceSidebar #prechatContent .slds-button:focus,
.embeddedServiceSidebarHeader .headerItem.closeButton:focus svg,
.embeddedServiceSidebarButton:focus,
.embeddedServiceSidebarHeader .headerItem.minimizeButton:focus .minimize.embeddedServiceIcon {
    outline: 2px solid #FF8C00 !important;
}

/* animazione fullscreen */

.embeddedServiceSidebar.sidebarMaximized.modalContainer .dockableContainer {
    -webkit-animation: slideUpChat 0.4s ease-out;
    animation: slideUpChat 0.4s ease-out;
}

.embeddedServiceSidebar.modalContainer,
.embeddedServiceHelpButton {
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    pointer-events: none;
}

.embeddedServiceSidebar.sidebarMinimized.modalContainer:before,
.embeddedServiceHelpButton:before {
    content: '';
    position: fixed;
    width: 10px;
    height: 10px;
    bottom: 4em;
    right: 6em;
    background: rgba(0, 0, 0, 0.2);
    border-radius: 50%;
    -webkit-transition: all .4s ease;
    -o-transition: all .4s ease;
    transition: all .4s ease;
    pointer-events: none;
}

.embeddedServiceSidebar.sidebarMaximized.modalContainer:before,
.embeddedServiceHelpButton.sidebarMaximized:before {
    content: '';
    position: fixed;
    width: 3940px;
    height: 3940px;
    bottom: -1313.3333333333333px;
    right: -1313.3333333333333px !important;
    background: transparent;
    border-radius: 50%;
    -webkit-transition: all .4s ease;
    -o-transition: all .4s ease;
    transition: all .4s ease;
    pointer-events: none;
}

.embeddedServiceHelpButton .helpButton {
    pointer-events: all;
}

.embeddedServiceSidebar.firstSidebarMaximized:before {
    content: '';
    -webkit-animation: firstSidebarMaximized .4s ease;
    animation: firstSidebarMaximized .4s ease;
}

@-webkit-keyframes firstSidebarMaximized {
    0% {
        content: '';
        position: absolute;
        width: 10px;
        height: 10px;
        bottom: 55px;
        right: 55px;
        background: rgba(0, 0, 0, 0.2);
        border-radius: 50%;
        -webkit-transition: all .4s ease;
        -o-transition: all .4s ease;
        transition: all .4s ease;
        pointer-events: none;
    }

    100% {
        content: '';
        position: absolute;
        width: 3940px;
        height: 3940px;
        bottom: -1313.3333333333333px;
        right: -1313.3333333333333px !important;
        background: transparent;
        border-radius: 50%;
        -webkit-transition: all .4s ease;
        -o-transition: all .4s ease;
        transition: all .4s ease;
        pointer-events: none;
    }
}

@keyframes firstSidebarMaximized {
    0% {
        content: '';
        position: absolute;
        width: 10px;
        height: 10px;
        bottom: 55px;
        right: 55px;
        background: rgba(0, 0, 0, 0.2);
        border-radius: 50%;
        -webkit-transition: all .4s ease;
        -o-transition: all .4s ease;
        transition: all .4s ease;
        pointer-events: none;
    }

    100% {
        content: '';
        position: absolute;
        width: 3940px;
        height: 3940px;
        bottom: -1313.3333333333333px;
        right: -1313.3333333333333px !important;
        background: transparent;
        border-radius: 50%;
        -webkit-transition: all .4s ease;
        -o-transition: all .4s ease;
        transition: all .4s ease;
        pointer-events: none;
    }
}

@-webkit-keyframes pulseAvatar {
    0% {
        -webkit-box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
    }

    25% {
        -webkit-box-shadow: 0 0 0 10px rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 10px rgba(230, 0, 0, 0);
    }

    26% {
        -webkit-box-shadow: 0 0 0 0 rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 0 rgba(230, 0, 0, 0);
    }

    27% {
        -webkit-box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
    }

    70% {
        -webkit-box-shadow: 0 0 0 20px rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 20px rgba(230, 0, 0, 0);
    }

    100% {
        -webkit-box-shadow: 0 0 0 0 rgba(0, 0, 0, 0);
        box-shadow: 0 0 0 0 rgba(0, 0, 0, 0);
    }
}

@keyframes pulseAvatar {
    0% {
        -webkit-box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
    }

    25% {
        -webkit-box-shadow: 0 0 0 10px rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 10px rgba(230, 0, 0, 0);
    }

    26% {
        -webkit-box-shadow: 0 0 0 0 rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 0 rgba(230, 0, 0, 0);
    }

    27% {
        -webkit-box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
    }

    70% {
        -webkit-box-shadow: 0 0 0 20px rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 20px rgba(230, 0, 0, 0);
    }

    100% {
        -webkit-box-shadow: 0 0 0 0 rgba(0, 0, 0, 0);
        box-shadow: 0 0 0 0 rgba(0, 0, 0, 0);
    }
}

@-webkit-keyframes loadAvatar {
    0% {
        -webkit-box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }

    25% {
        -webkit-box-shadow: 0 0 0 10px rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 10px rgba(230, 0, 0, 0);
        -webkit-transform: translateY(10px);
        transform: translateY(10px);
    }

    26% {
        -webkit-box-shadow: 0 0 0 0 rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 0 rgba(230, 0, 0, 0);
    }

    27% {
        -webkit-box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
    }

    50% {
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }

    70% {
        -webkit-box-shadow: 0 0 0 20px rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 20px rgba(230, 0, 0, 0);
    }

    75% {
        -webkit-transform: translateY(10px);
        transform: translateY(10px);
    }

    100% {
        -webkit-box-shadow: 0 0 0 0 rgba(0, 0, 0, 0);
        box-shadow: 0 0 0 0 rgba(0, 0, 0, 0);
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }
}

@keyframes loadAvatar {
    0% {
        -webkit-box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }

    25% {
        -webkit-box-shadow: 0 0 0 10px rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 10px rgba(230, 0, 0, 0);
        -webkit-transform: translateY(10px);
        transform: translateY(10px);
    }

    26% {
        -webkit-box-shadow: 0 0 0 0 rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 0 rgba(230, 0, 0, 0);
    }

    27% {
        -webkit-box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
        box-shadow: 0 0 0 0 rgba(42, 172, 226, 1);
    }

    50% {
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }

    70% {
        -webkit-box-shadow: 0 0 0 20px rgba(230, 0, 0, 0);
        box-shadow: 0 0 0 20px rgba(230, 0, 0, 0);
    }

    75% {
        -webkit-transform: translateY(10px);
        transform: translateY(10px);
    }

    100% {
        -webkit-box-shadow: 0 0 0 0 rgba(0, 0, 0, 0);
        box-shadow: 0 0 0 0 rgba(0, 0, 0, 0);
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }
}

@-webkit-keyframes slideUpChat {
    0% {
        -webkit-transform: translateY(200%);
        transform: translateY(200%);
    }

    100% {
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }
}

@keyframes slideUpChat {
    0% {
        -webkit-transform: translateY(200%);
        transform: translateY(200%);
    }

    100% {
        -webkit-transform: translateY(0);
        transform: translateY(0);
    }
}

@media screen and (-ms-high-contrast: active),
screen and (-ms-high-contrast: none) {

    /* IE10+ specific styles go here */
    .embeddedServiceHelpButton .helpButton .uiButton {
        display: block !important;
        right: 35px !important;
    }

    .embeddedServiceHelpButton .helpButton .uiButton,
    .embeddedServiceHelpButton .helpButton {
        overflow: visible;
    }

    .embeddedServiceSidebarHeader .minimizeButton {
        padding-left: 3px !important;
    }

    .shortHeaderContent .minimize.embeddedServiceIcon:after {
        left: 1px !important;
    }

    .embeddedServiceSidebarHeader .closeButton {
        padding-left: 3px !important;
        padding-right: 3px !important;
    }

    .embeddedServiceSidebarHeader .closeButton svg {
        padding-right: 1px !important;
    }
}

.shortHeaderContent .minimize.embeddedServiceIcon:after {
    left: 1px !important;
}

.embeddedServiceSidebarHeader .closeButton svg {
    padding-right: 1px !important;
}

@media (max-width: 600px) {

    .embeddedServiceIcon.x-small.help:before,
    .embeddedServiceHelpButton .embeddedServiceIcon::before,
    .embeddedServiceHelpButton .helpButton,
    .cAA_ChatMinimizedComponent {
        width: 85px !important;
        height: 85px !important;
    }

    .embeddedServiceSidebarMinimizedDefaultUI,
    .embeddedServiceHelpButton .helpButton .uiButton {
        height: 85px !important;
    }

    .bubble {
        bottom: 8rem !important;
        right: 1.2em !important;
    }


}

@media (max-height: 650px) {
    .embeddedServiceSidebar.layout-docked .dockableContainer {
        height: 90% !important;
    }
}

/* Custom outline su WaitingStateContent */

.embeddedServiceLiveAgentStateWaiting .waitingStateContent:focus {
    outline: none !important;
}

/* focus su loading chat (rimuovere?) */
/* rimosso post summer '20
.embeddedServiceLiveAgentStateWaiting .waitingStateContent:focus .loadingBallContainer {
    outline: 2px solid #FF8C00 !important;
    outline-offset: 2px;
}*/

/* Custom outline su button */

button.slds-button:focus,
button.rich-menu-item:focus {
    outline: 2px solid #FF8C00 !important;
}

/* Custom outline sui singoli messaggi */

.embeddedServiceSidebar li.wrapper.chatMessage:focus {
    outline: none;
}

.embeddedServiceSidebar li.wrapper.chatMessage:focus .chatContent {
    outline: 2px solid #FF8C00 !important;
    outline-offset: 0;
}

/* Classe che nasconde div */

.sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    border: 0;
}

/* bordi custom per accessibilit� */

.embeddedServiceSidebar .chatContent .agent {
    border: 1px solid #ccc !important;
}

/*.embeddedServiceLiveAgentStateChatMenuMessage .chatContent .rich-menu-item {
    border: 1px solid #8c8c8c !important;
}*/

/*.embeddedServiceLiveAgentStateChatMenuMessage .chatContent li:first-child .rich-menu-item {
    border-radius: 24px 24px 0 0 !important;
}

.embeddedServiceLiveAgentStateChatMenuMessage .chatContent li:last-child .rich-menu-item {
    border-radius: 0 0 24px 24px !important;
}

.embeddedServiceLiveAgentStateChatMenuMessage .chatContent li:only-child .rich-menu-item {
    border-radius: 24px !important;
}*/


/* PER GESTIONE TIMEOUT */
.embeddedServiceLiveAgentStateChatHeader.alert .content {
    display: flex !important;
    height: auto !important;
    padding: 20px !important;
}
/***********************/
/* per gestione focus su icone finestra ??? */
/* rimosso post summer '20 */
.embeddedServiceSidebarHeader .headerItem.closeButton:focus svg,
.embeddedServiceSidebarHeader .headerItem.minimizeButton:focus .minimize.embeddedServiceIcon,
.embeddedServiceSidebar #prechatContent .slds-button:focus,
.embeddedServiceSidebarButton:focus{
    outline: 2px solid #FF8C00 !important;
}
/* rimosso post summer '20 */
.embeddedServiceSidebarHeader .closeButton svg {
    padding-right: 1px !important;
}

.shortHeaderContent .minimize.embeddedServiceIcon:after {
    left: 1px !important;
}
.embeddedServiceSidebarHeader .closeButton svg {
    padding-right: 1px !important;
}
.embeddedServiceSidebarHeader .minimizeButton {
    padding-left: 3px !important;
}

/*focus input text */
.embeddedServiceLiveAgentStateChatInputFooter .chasitorText.textAreaIsFocused {
    outline: 2px solid #FF8C00 !important;
}

/* backgroun color per componente custom header NB: utilizzare colore branding
.announcement-wrapper {
        background: #821B4C;
}

[c-sogeiBaseChatHeaderComponent_sogeiBaseChatHeaderComponent-host] {
    background-color: #821B4C !important;
};*/


embeddedservice-chat-header button.closeButton:focus, embeddedservice-chat-header button.minimizeButton:focus{
    outline: 2px solid #ff8c00!important;
}


/*per nuovo componente header*/
embeddedservice-chat-header .sidebarHeader:before{
    content: '';
    /*background: url(../img/Bot_SenzaOmbra.svg) center center no-repeat;*/
    width: 6px;
    height: 14px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-item-align: center;
    align-self: center;
    background-size: contain;
    margin-right: 12px;
    flex-shrink: 0;}

/* fine nuovo componente header*/

/* css per sovrascrivere liferay e style globale portale lotteria */
embeddedservice-chat-header h2 {
    font-size: 1rem !important;
}

embeddedservice-chat-header lightning-icon svg {
    width: 1.25rem !important;
    height: 1.25rem !important;
}

.embeddedServiceLiveAgentStateChatMenuMessage.agent .chatContent {
	padding-left: 15px !important;
}

.dockableContainer .label {
    border: none !important;
}

.off {
    display: none;
    position: fixed;
    width: 0%
}

.bubble  {
    width: auto !important;
    position: fixed;
    bottom: 10rem;
    right: 2em;
    padding: 8px 20px 8px;
    font: 400 1.125rem 'Titillium Web', sans-serif;
    color: #000;
    white-space: nowrap;
    background: #FFFFFF 0% 0% no-repeat padding-box;
    box-shadow: 0px 3px 6px #00000029;
    border-radius: 5px;
    opacity: 1;
    /*animation: fadeIn ease 2s;*/
}

.bubble:after {
    border-style: solid;
    display: block;
    content: "";
    position: absolute;
    bottom: -0.55em;
    right: 47%;
    box-sizing: border-box;
    border: 0.3em solid black;
    border-color: transparent transparent #FFF #FFF;
    transform-origin: 0 0;
    transform: rotate(-45deg);
    box-shadow: -3px 3px 3.5px 0 rgba(0, 0, 0, 0.2);
    border-radius: 0px 5px;
}

@keyframes fadeIn {
    0% {opacity:0;}
    100% {opacity:1;}
}

@-moz-keyframes fadeIn {
    0% {opacity:0;}
    100% {opacity:1;}
}

@-webkit-keyframes fadeIn {
    0% {opacity:0;}
    100% {opacity:1;}
}

@-o-keyframes fadeIn {
    0% {opacity:0;}
    100% {opacity:1;}
}

@-ms-keyframes fadeIn {
    0% {opacity:0;}
    100% {opacity:1;}
}